Frequently Asked Questions (FAQ)

What is Lentii?

Lentii is an online store dedicated to providing quality products and a smooth shopping experience for our customers.

You can contact us anytime through:

Business Address:
7 E Main St
Westfield, NY 14787
United States

For customers in the United States:

Estimated delivery time: 3–6 business days

Orders are usually processed within 1–3 business days before shipping.

Yes. When tracking is available, we will send tracking details to the email address provided at checkout.

Yes. We accept return requests within 30 days of receiving your order, subject to our Return & Refund Policy.

Please contact us as soon as possible with your order number and photos of the issue. We will review your request and assist you.

We accept the secure payment methods available at checkout, including major payment options provided by our payment partners.

Yes. Payments are processed through secure payment providers. We do not store your complete payment card information.

After placing your order, you will receive an order confirmation email. If you do not see it, please check your spam folder.

If you need to change or cancel an order, contact us as soon as possible. We will do our best to assist before the order is processed.

Lentii

Last updated: June 2026